Contact Centre vacancies
Damira is a rapidly expanding group and we are always adding exciting roles and additional locations to our portfolio – If you are interested in taking the next step in your career, do get in touch.
Be the first point of contact for patients, handling enquiries and bookings with clarity and care.
Contact Centre Advisor
As a Contact Centre Advisor, you will speak to patients calling our practices in order to arrange appointments and answer any queries they may have. The aim is to provide a high level of service to provide a seamless experience when they go on to visit the practice.
Practice: Damira Portsmouth North End Dental Practice
Address
33 Kingston Crescent, North End, Portsmouth PO2 8AA
Contract type: Full Time
Salary: TBC
The Contact Centre is the first point of contact for of our patients and acts as the communication hub between our practices and the communities we serve. Our team handles:
- Incoming and outgoing patient calls
- Emergency triage and appointment scheduling
- Routine appointment bookings and follow-ups
- Plan sign-ups and general patient enquiries
We work closely with on-site practice staff to provide a seamless and reassuring experience for every patient we speak to.
Working at the Damira Contact Centre
This pack contains information about what it’s like working in our Contact Centre at Damira Dental Studios. We look forward to speaking with you very soon.
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