Payment in advance policy

We kindly ask our patients to pay the balance of the cost of treatment before any appointments are made. This includes patients that arrive for emergency appointments and dental examinations.

We kindly ask our patients to pay the balance of the cost of treatment before any appointments are made. This includes patients that arrive for emergency appointments and dental examinations.

How to pay for your treatment:

  • Pay over the phone by debit or credit card
  • Pay on arrival by debit or credit card

Unfortunately, we are unable to accept cheques and American Express.

Our promise to you:

  • We try to make payment as straight forward as possible.
  • We promise to be clear and transparent about costs, by providing a written estimate and treatment plan at the beginning of your treatment.
  • We understand that paying upfront may not always be possible, therefore we offer affordable monthly payment plans for patients that require this.

Terms

Payment must be made on time, in full, and without any deduction. In the event that an account is outstanding, we will refer the matter to our debt collection agents, Daniels Silverman Limited, which will incur additional costs. The additional costs incurred to collect the debt will be added to the debt, plus VAT at the prevailing rate.

You agree that you will be legally liable to pay the outstanding account plus additional costs, and that payment of the same can be enforced against you in court.

If applicable, you also agree to pay compensation and interest at the relevant reference rate, as provided for under the Late Payment of Commercial Debts (Interest) Act 1998.

If you decide against proceeding with any treatment, we will refund any money paid. Subject to you attending your pre-paid appointment and with your Dentist’s consent.